Shipping policy

Shipping & Delivery Policy

Thank you for choosing Bibi’s Fleur! Every arrangement is handcrafted with care and made to order to ensure it arrives fresh, beautiful, and ready to be enjoyed.

Local Delivery

We proudly offer local delivery throughout the Atlanta, Georgia area.

  • Same-day delivery may be available for eligible orders placed before our daily cutoff time.
  • Delivery availability depends on the recipient’s location, weather conditions, and order volume.
  • Once your order has been dispatched, you will receive tracking updates when available.
  • Please ensure the recipient’s address, phone number, and delivery instructions are accurate to help prevent delays.

If no one is available to receive the delivery, our courier will make every reasonable effort to leave the arrangement in a safe location when appropriate. If a safe delivery location is unavailable, we will contact the recipient using the information provided.

Nationwide Shipping

Select arrangements are available for shipping throughout the continental United States.

To protect the quality and freshness of your flowers, shipped orders are carefully packaged using floral hydration methods and protective materials designed for transit.

  • Shipping days and delivery times vary based on destination.
  • Orders are processed in the order they are received.
  • Tracking information will be sent once your order has shipped.

Please note that carrier delays caused by weather, holidays, or circumstances beyond our control are not guaranteed and may affect delivery times.

Order Accuracy

Customers are responsible for providing accurate shipping and delivery information. Bibi’s Fleur is not responsible for delays or additional delivery fees resulting from incorrect or incomplete addresses.

Freshness Guarantee

We take pride in the quality of every arrangement we create. If your order arrives damaged or there is an issue with the quality of your flowers, please contact us within 24 hours of delivery. Include your order number and clear photos so we can review the issue and work toward a resolution.

Questions

If you have any questions regarding shipping or delivery, please contact us before placing your order. Our team is happy to help make your gifting experience as smooth as possible.

Thank you for trusting Bibi’s Fleur to be part of your special moments.

Processing Time

All orders are processed within 1–2 business days.
We ship Monday to Friday, excluding public holidays.

You’ll receive a confirmation email with tracking information as soon as your order leaves our studio.

Shipping Options & Delivery Times

United States

– Standard: 3–5 business days
– Express: 1–2 business days

International

– Standard: 5–10 business days
– Express: 2–5 business days

Shipping times may vary depending on your location and local customs processing.

Shipping Rates

Rates are calculated at checkout based on your location and chosen delivery speed.

We offer free standard shipping on all domestic orders over $150.

Customs & Duties

For international orders, customs fees and import duties may apply.
These are the responsibility of the customer and are not included in the shipping fee.

Shipping Issues

Once an order is shipped, we are not responsible for delays, damages, or losses caused by the carrier.
If you experience issues, please contact us — we’ll do what we can to help.

Still have questions?

Reach out at [support@blnk.studio] or use the form on our [Contact page].