Privacy policy
Privacy Policy
Effective Date: March 6, 2025
At Bibi’s Fleur, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or make a purchase.
Information We Collect
When you visit our website, place an order, or contact us, we may collect information including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Order history
- IP address, browser type, and device information
- Information collected through cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide delivery updates and order confirmations
- Respond to customer service inquiries
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Send promotional emails or text messages if you have chosen to receive them
Payment Security
We do not store your full payment card information. Payments are securely processed through trusted third-party payment providers that use industry-standard encryption and security measures.
Sharing Your Information
We may share your information with trusted service providers only when necessary to operate our business, including:
- Payment processors
- Shipping and delivery partners
- Marketing and email service providers
- Website and e-commerce providers such as Shopify
We do not sell or rent your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us improve our services. You can manage cookie preferences through your browser settings.
Marketing Communications
If you subscribe to our marketing emails or text messages, you may unsubscribe at any time by using the unsubscribe link in our emails or replying STOP to marketing text messages.
Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information. While no online transmission or storage system can be guaranteed to be 100% secure, we strive to protect your information using commercially reasonable safeguards.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Bibi’s Fleur through the contact information provided on our website.